We dropped our dogs off for a long weekend boarding stay on Thursday, 5/5/22. We messaged the pet sitter thru the Rover app on Monday, 5/9/22 to let him know that we would be arriving at 11am to pick up our boys. No response. We arrived at 10:58am. No response upon arrival. He then came around the corner with one of our dogs on a leash, but not our lil’ guy Zukie/Mr. Magoo.
The pet sitter then claimed that our fur baby had gotten out 30 minutes earlier. He claims his father-in-law did not shut the gate. Our sweet boy had clearly been left outside unattended for him to access the gate.
The pet sitter searched for about an hour with us. Then stopped.
My husband and I continued searching into the night. Putting up flyers with a Reward. Going door to door. Posting all over social media. No luck. We resumed the search first thing the following morning.
We then received the call that all pet parents dread, someone had seen him dead on the side of the road. I drove to the scene and collapsed by his side . His vest/ harness ripped, his tags removed. I held his little lifeless body and wept. I wrapped him in a blanket and drove to the nearest vet where we were told that severe head trauma caused his death. We said our final goodbye.
He died alone.
Terrified.
The pet sitter did not contact Rover.com to advise of his disappearance.
The pet sitter did not notify us when our fur baby went missing.
The pet sitter did not respond to my husband when he messaged him asking for the video footage from the cameras on the house.
The pet sitter showed no remorse.
Now, Rover.com…who claims that “pet safety is our priority” , “backed by the security of a nationwide company” , and “premium insurance helps create a fun, carefree stay”… had the audacity to call and inform us that they would be willing to “reimburse us for the boarding stay” and would cover the cost of our sweet boy’s cremation/remains, and provided “condolences “ while then strategically stating that the pet sitter is an independent contractor.
Help us get #JusticeForZukie …
1) Demand that Rover.com release the number of wrongful pet deaths that occur due to pet sitter negligence.
2)Demand that Rover.com PERMANENTLY remove the pet sitter whose neglect and incompetence killed our fur baby.
3) Demand that Rover.com be held accountable for negligent and intentional misrepresentation of services.
Help us work to prevent another tragedy.
Please sign and share.
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