By Jonathan D. Salant | NJ Advance Media for NJ.com 4-5 minutes
No eating on the casino floor. Contactless check-ins for hotel rooms. And wear a mask unless you’re drinking while gambling.
“Our properties will not look the way they used to for a while, and that’s not only okay, it’s critically important,” said Bill Hornbuckle, acting president and chief executive.
The MGM plan released Tuesday offered a first look at how Atlantic City casinos plan to operate to protect both employees and guests from the coronavirus.
The new rules include:
— Daily temperature checks for all employees, as well as screening measures to determine whether they have infection symptoms and where they are in contact with those who have been infected, such as someone in their household or someone they care for.
— Guests who think they may have been exposed will be “strongly encouraged” to stay at home and not travel.
— All employees must wear masks, and all guests will be encouraged to do so in public areas. The casino will hand out free masks to guests.
— Workers will be trained on proper cleaning procedures and other steps to protect against the virus.
— Employees who handle food, clean public areas and enter guest rooms must wear gloves. Other workers also may required to wear personal protective equipment.
— Guests still will be able to order beverages but not food on the casino floor, and can remove their masks to drink.
— Frequent cleaning and disinfecting of slot machines, tables and kiosks.
— Stations for handwashing and hand sanitizing in high-traffic areas.
— A six-foot social distancing policy will be followed whenever possible, with signs and floor guides to help separate patrons. In areas where the distancing policy cannot be followed, plexiglass barriers will be installed or employees will be given eye protection.
— Poker rooms may not reopen when the rest of the casino does, depending on guidance from state officials and medical experts.
— Plexiglass barriers throughout the casino and lobbies.
— Medical personnel on staff to respond in case a guest or employee tests positive for COVID-19. Exposed areas will be sanitized and efforts will be made for contact tracing, notifying those who may have been in contact with the individual.
— Limits on how many people can share an elevator cab.
— Allowing guests to check in to their hotel rooms digitally without having contact with anyone at the front desk.
— Digital menus and text notifications when tables are ready, eliminating the need to wait in line.
It remains to be seen if the steps are sufficient to win the approval of Unite Here, the union that represents 10,600 Atlantic City workers. Their plan called for having the state gaming commission ensure that the casinos were taking the necessary steps to protect employees and guests.
The union said that the six-foot distance between customers needed to be followed at slot machines and table games, dice and chips needed to be frequently sanitized, buffets needed to be suspended and spas and pools needed to close temporarily.
“It’s good that the company is talking about it, but we need them to work in partnership with frontline workers to come up with a full plan to protect guest and workers,” said Mayra Gonzalez, a line server at Borgata and a member of Unite Here.
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