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How Heinz uses a fake number to keep its brand timeless

www.cnn.com

New York CNN Business —  

Nathaniel Meyersohn

Heinz has been linked to the number 57 for more than a century. The company’s “57 varieties” slogan was a key part of its early strategy to attract consumers. It’s still featured on Heinz ketchup bottles today and is central to the brand’s identity.

But that famous number is completely made up.

There weren’t 57 Heinz varieties when Pittsburgh business magnate H.J. Heinz first invented the slogan in 1896. Nor when Heinz 57 sauce was introduced soon after. There aren’t 57 now. There are, in fact, hundreds of Heinz varieties.

The 57 on a Heinz bottle is more than just the right spot to smack to make the ketchup ooze out at .028 miles per hour. That number has stuck around for 126 years because it reinforces Heinz as a nostalgic and distinctly American food brand — the condiment you put on your hot dog at a baseball game or on a burger at a summer barbeque, marketing experts say.

In the early 1890s, H.J. Heinz, once described by a biographer as a “marketing genius,” sold bottled horseradish, pickles, pepper sauce, ketchup — introduced by the company in 1876 spelled “catsup” and soon changed to “ketchup” to distinguish the product — among some 60 food items. Pickles were Heinz’s biggest success at the time, and he became known as the “pickle king.”

Visiting New York City in 1896, Heinz spotted an advertisement for “21 styles” of shoes. He found it memorable and thought attaching a number to his own brand would help it stick with consumers.

There are varying theories on why he landed on 57.

Ashleigh Gibson, Heinz’s brand director, said in an email that the company’s founder felt there was something “mystical, magical, and memorable” about the number 57, which was a combination of five, his lucky number, and seven, his wife’s lucky number.

But Heinz’s personal secretary, who wrote an early biography of his boss, said that when Heinz was counting up the number of varieties the company sold in 1896, the number seven jumped out at him.

“Seven, seven —there are so many illustrations of the psychological influences of that figure and of its alluring significance to people of all ages and races,” Heinz said, according to the biography. “58 Varieties or 59 Varieties did not appeal at all to me as being equally strong.”

Within a week of seeing the shoe ad, the “57 varieties’” slogan was appearing in newspapers and on billboards, Heinz wrote in his diary. The company carved 57 on hillsides for train passengers to see and “57 Good Things For The Table” was featured on the first electric billboard in New York City in 1900. The sign stood six stories high, had 1,200 fluorescent light bulbs and included a 43-foot-long flashing Heinz pickle, according to the Henry Ford Museum of American Innovation.

“I myself did not realize how highly successful a slogan it was going to be,” Heinz said.

Today, “57 varieties” is slapped high on the neck of Heinz’s octagon-shaped glass tomato ketchup bottles. In the center, “57 varieties” is printed in small gold lettering above a hanging tomato vine on the keystone-shaped label modeled after Heinz’s home state. 57 is also featured on Heinz’s baked beans, mustard, mayonnaise and cream of tomato soup.

The slogan is used as a branding device to convey a “sense of timelessness and authenticity” to consumers, Kelly Haws, a marketing professor who studies consumer choices about food at Vanderbilt University, said in an email.

Gibson said the slogan has become “a brand asset,” similar to the company’s logo, keystone and glass bottle design, reminding consumers of Heinz’ history.

Heinz and its association with 57 have also served as minor footnotes in US history.

When Joe DiMaggio’s record hit streak ended at 56 games in 1941, the Yankees star reportedly told a teammate that he missed out on $10,000 promised to him by Heinz if he matched its label.

According to “Demagogue,” a 2020 biography of Sen. Joe McCarthy, McCarthy once told a reporter “probably in jest” that when he alleged he had a list of 57 names of communists working in the State Department, he came up with the number from a bottle of Heinz ketchup. It’s even is a plot point in the 1962 film “The Manchurian Candidate.”

Then there’s the Heinz 57 sauce for steak, chicken and pork, which was memorialized by Jimmy Buffet’s “Cheeseburger in Paradise”: “I like mine with lettuce and tomato, Heinz 57 and French fried potatoes.”

Noel Geoffrey, who led the Heinz ketchup division from 2008 to 2011, said 57 was “like a good luck charm” at the company. The telephone number for the main switchboard at its previous headquarters — the Heinz 57 Center— was, of course, 57. In 2001, the company paid the Pittsburgh Steelers $57 million over 20 years for naming rights to the stadium.

“It was everywhere,” Geoffrey said, “and part of the DNA of the company.”

It may seem commonplace today, but the idea of “57 varieties” was a significant innovation in food marketing at the time. In the late 19th century, packaged and processed foods were a new concept to the public.

“The big shift was to try to create a consumer population for pre-packaged food,” said Rita McGrath, a professor at Columbia Business School who has studied the rise of major food brands. “Before then, food wasn’t marketed.”

H.J. Heinz also had to convince consumers that his products were safe during an era before food was regulated. One way he tried to convey quality was to sell his goods in glass jars, so customers could see what was inside.

His choice of the word “variety” was another attempt to signal that Heinz was experienced in a range of products, suggesting to customers they could trust the brand.

“Variety has always been a thing Americans love,” said Ken Albala, a food historian at the University of the Pacific. “They want choice. Even if it’s flavors of the same thing.”

By the beginning of the 20th century, Heinz was America’s largest ketchup manufacturer. The brand accounted for roughly 70% of the ketchup market last year, according to Euromonitor data. Hunt’s, its closet competitor, had 8%.

The famous number has stuck around through more than a century of different advertising campaigns and changes to Heinz packaging.

It also survived different corporate owners. In 2013, Warren Buffett’s Berkshire Hathaway (BRKA) and Brazilian private equity firm 3G Capital bought H.J. Heinz. Two years later, Kraft Foods and H.J. Heinz merged, and the company was renamed Kraft Heinz (KHC).

“There’s a comfort in the familiar,” McGrath said. “Once you got something like that that sticks, people are reluctant to change because of the brand association.”

In 2009, Heinz changed the design of its ketchup label for the first time in more than 60 years, replacing the Gherkin pickle that was under the words “tomato ketchup” with a tomato on the vine. Noel Geoffrey, who oversaw the redesign, said there was never any consideration of removing 57 from the label.

But Emily Ruby, a curator at the Sen. John Heinz History Center in Pittsburgh and author of “57 Servings from the Heinz Table,” said she was surprised by the change because Heinz “stuck so long to these symbols of the past.”

When Kraft and Heinz merged in 2015, there was fear in Pittsburgh about losing the link between Heinz and the city. Kraft Heinz has co-headquarters in Pittsburgh and Chicago.

“There’s a sense the company is no longer tied to the history and the region,” she said. If Kraft Heinz were to drop the 57, “I think people would be really upset because they like the connection.”

Whenever Ruby gives local talks on H.J. Heinz or the history of the company, she is always asked about the origins of the number. People even offer up their own theories about its meaning.

“There’s still a lot of curiosity out there about it,” Ruby said.

https://www.cnn.com/2022/02/19/business/heinz-ketchup-57-varieties-history/index.html?utm_source=pocket-newtab-android

Family Dollar Recalls Dog Food, Cat Food, Treats. Multiple Brands

Family Dollar Stores Pet Food and Treats Recall

www.dogfoodadvisor.com

HomeDog Food Recalls › Family Dollar Recalls Dog Food, Cat Food, Treats. Multiple Brands

February 18, 2022 — Family Dollar, Inc. is recalling multiple brands of dog food, cat food and treats.

The recall was caused by health hazards associated with rodent infestations and may include the presence of Salmonella bacteria.

Which Pet Food and Treats Are Recalled?

The FDA bulletin did not include the names of specific brands that are recalled.

When we contacted Family Dollar, the agent was not able to provide the names of the affected products.

On February 22, 2022, the company website listed the following brands for sale:

  • 57 dry dog foods
  • 36 wet dog foods
  • 38 dog treats
  • 35 dry cat foods
  • 36 wet cat foods
  • 13 cat treats

The retail inventory at each store varies. Some brands are sold only online.

The following represents a sampling of the dog food brands and cat food brands we found for sale on the Family Dollar website.

Unfortunately, The Dog Food Advisor cannot confirm which specific brands are included in the recall. The following list is offered in good faith and may not be accurate or complete.

  • 9 Lives
  • Alpo
  • Alpo Tbonz
  • Ashland Farms
  • Beefeaters
  • Beggin’ Strips
  • Beneful
  • Cesars
  • Friskies
  • Gravy Train
  • Kibble ‘n Bits
  • Kit & Kaboodle
  • Meow Mix
  • Pedigree
  • Pounce
  • Pup-peroni
  • Purina Cat Chow
  • Purina Dog Chow
  • Purina One
  • Snausages
  • Temptations

Where Were the Products Sold?

In a later follow-up email, the FDA advised the affected products were distributed in the 6 states below:

  • Alabama
  • Arkansas
  • Louisiana
  • Mississippi
  • Missouri
  • Tennessee

What Caused the Recall?

The affected products are regulated by the U.S. Food and Drug Administration and were stored and shipped to 404 stores from Family Dollar Distribution Center in West Memphis, Arkansas.

The violations occurred during the period from January 1, 2021 through the present due to the infestation with rodents and rodent activity at Family Dollar Distribution Center.

About Salmonella

Use or consumption of affected products may present risk of illness due to the potential presence of Salmonella, an organism which can cause serious and sometimes fatal infections in infants, young children, frail or elderly people, pregnant persons, persons with pre- existent pathology (e.g., patients with cancer undergoing chemotherapy treatments, organ transplant recipient, etc.) and others with weakened immune systems.

Healthy persons infected with Salmonella often experience fever, diarrhea (which may be bloody), nausea, vomiting and abdominal pain.

In rare circumstances, infection with Salmonella can result in the organism getting into the bloodstream and producing more severe illnesses such as arterial infections (i.e., infected aneurysms), endocarditis and arthritis.

About the Recall

To date, Family Dollar is not aware of any consumer complaints or reports of illness related to this recall.

Products covered by this retail level recall include all: (i) drugs; (ii) medical devices; (iii) cosmetics; (iv) dietary supplements; and (v) human and animal (pet) food products.

The recall does not apply to products shipped directly to the stores by the distributor or manufacturer, such as all frozen and refrigerated items.

The 404 stores to which this recall applies are listed on the attached schedule. The recall does not apply to other store locations.

Family Dollar is notifying its affected stores by letter asking them to check their stock immediately and to quarantine and discontinue the sale of any affected product.

What to Do?

Customers who may have purchased affected goods may return such product to the Family Dollar store from where they were purchased, without receipt.

Customers with questions regarding this recall may contact Family Dollar Customer Service at 844-636-7687 between 9am and 5pm EST.

Customers should contact their physician or health care provider if they have experienced any problems that may be related to using these products.

Customers with concerns about their pets who have eaten the recalled animal food products should contact their veterinarian.

Adverse reactions or quality problems experienced with the use of this product may be reported to the FDA’s MedWatch Adverse Event Reporting program either online, by regular mail or by fax.

Complete and submit the report Online

Regular Mail or Fax: Download form or call 1- 800-332-1088 to request a reporting form, then complete and return to the address on the pre-addressed form, or submit by fax to 1-800-FDA-0178

This recall is being conducted with the knowledge of the U.S. Food and Drug Administration.

Message from the Company

For more than 60 years, Family Dollar has been providing value and convenience to customers in easy-to-shop neighborhood locations.

Family Dollar’s mix of name brands, and quality, private brand merchandise appeals to shoppers in approximately 8,000 stores in rural and urban settings across 48 states.

Helping families save on the items they need with everyday low prices creates a strong bond with customers who refer to their neighborhood store as “my Family Dollar”.

Family Dollar is a wholly-owned subsidiary of Dollar Tree, Inc. headquartered in Chesapeake, Virginia.

For more information, please visit FamilyDollar.com.

Reporting Pet Food Problems

U.S. citizens can report complaints about FDA-regulated pet food products by calling the consumer complaint coordinator in your area.

Or go to the FDA’s “Report a Pet Food Complaint” page.

Canadians can report any health or safety incidents related to the use of this product by filling out the Consumer Product Incident Report Form.

https://www.dogfoodadvisor.com/dog-food-recall/family-dollar-multiple-brands/